Yes, all our hosting packages come with support included. Your support needs will vary depending on the type of business you have and its size. Our technical team can talk you through our inclusion and which package is best for your business.

In simple terms, SSL is that extra 's' you see after the 'http' and it means any data you share with that particular website is secure and encrypted. We provide free SSL certificates with all our hosting plans because we know how important they are. Your website will rank higher if you have an SSL certificate and your customers will feel more confident interacting with your website.

Our servers are located in Australia. This means your website will load faster than websites hosted on overseas servers and give your users a better experience.

Webics requires the login details for your current hosting, then we will log in and transfer the hosting across into our management system. If you have any difficulties, our support team is here to assist. 

Your disk space requirements will depend on how big your website is. However, most websites do not require over 15 GB of storage.  As a rough guide, a website with 100 pages will need approximately 350 MB and a website with 1000 pages will need approximately 5GB of disk space.

Bandwidth is the maximum amount of data that your website can transfer to users over a set period of time. If your website has a lot of high-resolution images, video and audio files, you will need a higher bandwidth than someone with a text-based website. Webics includes unlimited bandwidth in all our hosting plans so you don't have to worry.

Our web hosting service is equipped with the latest security measures to ensure maximum protection for your website. Firstly, we are PCI compliant, ensuring that our platform meets the strict security standards set by the Payment Card Industry Data Security Standard (PCI DSS). Additionally, we have implemented the following essential security measures to safeguard your website:

• Fortinet hardware firewalls, providing an extra layer of security to prevent unauthorised access.
• Corero DDoS mitigation, protecting your website against Distributed Denial of Service (DDoS) attacks, which can cause significant downtime and disrupt your online presence.
• Mod Security (Web Application Firewall), preventing web application attacks by filtering out malicious requests and blocking attacks before they reach your website.
• CXS, continuously scanning your files for any malicious content and promptly removing any threats to protect your website from malware.
• CSF and LFD, providing server-level protection by blocking known attacks and filtering out malicious traffic.
• CloudLinux and CageFS, providing enhanced security by isolating each user account and limiting access to server resources.

In summary, our web hosting service provides robust security measures to ensure the safety and protection of your website.